Privacy Policy
RED may collect account and contact information; usernames and encrypted passwords; saved addresses and location selections; trip, airport, flight, passenger, bag, and reservation details; ride preferences; messages; membership and billing records; card brand, last four digits, and Square identifiers; device diagnostics; and internal service notes.
We use this information to create accounts, calculate rates, arrange and confirm transportation, process payments, manage memberships and benefits, personalize service, communicate with clients, prevent fraud, maintain safety, improve the app, and meet legal obligations.
With permission, the app may use device location to set a pickup. RED does not intend to continuously track a client in the background. Location permission can be changed in the device’s settings.
Information may be shared only as needed with service providers such as Square, Google Maps, hosting and database providers, Resend, professional advisers, insurers, or authorities where legally required. RED does not sell personal information or use it for cross-context behavioral advertising.
We retain information only as reasonably needed for service, legal, tax, accounting, safety, and dispute purposes. Reasonable safeguards are used, but no system can guarantee absolute security. Clients may request access, correction, deletion, or other applicable privacy rights from the Account area or at new.redprivateclient.com/account-deletion. Verified deletion requests are completed within seven days. Some limited records may be retained when legally required.
RED is not directed to children under 13. We may update this policy and will post the new effective date when we do.
Contact RED
RED Private Client
Operated by Janus Equity LLC
Newport Beach, CA
Email: private@redprivateclient.com
Call or text: 714-225-1907
Client app: new.redprivateclient.com
Website: redprivateclient.com
